Information We Collect
sorinavexlo collects various types of information to provide you with comprehensive budget deviation analysis services. We're transparent about what we collect and why.
Personal Information
When you create an account or contact us, we collect personal details including your name, email address, phone number, and business information. This helps us tailor our services to your specific needs and communicate effectively with you about your financial analysis requirements.
Financial Data
Our budget deviation analysis platform requires access to certain financial information. This includes budget figures, actual spending data, variance reports, and related financial metrics. We understand how sensitive this information is — that's exactly why we've built robust security measures around it.
Technical Information
Like most online services, we automatically collect technical data including your IP address, browser type, operating system, and device information. This helps us optimize our platform performance and ensure compatibility across different systems.
How We Use Your Data
Your information serves specific purposes that directly benefit your experience with our budget analysis platform. We don't use your data for purposes unrelated to our core services.
Primary Purpose: We use your financial data exclusively to generate budget deviation analyses, create variance reports, and provide insights that help you make better financial decisions.
- Performing budget deviation calculations and generating analytical reports
- Providing customer support and responding to your inquiries
- Improving our analysis algorithms and platform functionality
- Sending service-related communications and updates
- Ensuring platform security and preventing fraudulent activities
- Complying with legal obligations under Australian privacy laws
Data Sharing and Third Parties
We maintain strict controls over who has access to your information. Your financial data is never sold to third parties or used for marketing purposes outside our direct services.
| Third Party Type | Purpose | Data Access Level |
|---|---|---|
| Cloud Storage Providers | Secure data storage and backup | Encrypted data only |
| Analytics Tools | Platform performance monitoring | Anonymized usage data |
| Payment Processors | Billing and subscription management | Payment information only |
We may also disclose your information when required by Australian law, court order, or to protect the rights and safety of our users and platform.
Your Rights Under Australian Privacy Law
As an Australian business, sorinavexlo complies with the Privacy Act 1988 and the Australian Privacy Principles. You have significant rights regarding your personal information.
Access and Correction
You can request access to the personal information we hold about you. If any information is incorrect or outdated, you have the right to request corrections. We'll respond to these requests within 30 days and provide access free of charge in most circumstances.
Data Portability
You can request a copy of your financial data in a structured, commonly used format. This is particularly useful if you're switching to another financial analysis platform or need to provide data to your accountant or financial advisor.
Deletion Rights
You may request deletion of your personal information, though we might need to retain certain data for legal compliance or legitimate business purposes. We'll explain any retention requirements when processing your deletion request.
Security Measures
Financial data security isn't just important to us — it's absolutely critical. We've implemented multiple layers of protection to safeguard your information.
Bank-Level Encryption: All data transmission and storage uses AES-256 encryption, the same standard used by financial institutions worldwide.
- End-to-end encryption for all data transmission
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Secure data centers with physical access controls
- Employee background checks and security training
- Incident response procedures for security events
Despite our robust security measures, no system is completely immune to threats. We continuously monitor for vulnerabilities and update our security protocols to address emerging risks.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods.
Active Account Data
While your account remains active, we retain all necessary data to provide budget deviation analysis services. This includes your personal information, financial data, and analysis history.
Closed Account Data
After account closure, personal information is typically deleted within 90 days. However, we may retain certain financial records for up to seven years to comply with Australian tax and business record requirements.
Legal Hold Requirements
In cases involving legal disputes or regulatory investigations, we may need to retain data beyond normal deletion schedules. We'll inform affected users about any legal holds that impact their data deletion requests.
International Data Transfers
As a technology platform, some of our service providers operate internationally. When your data crosses borders, we ensure appropriate protections are in place.
Our primary data storage remains within Australia, but we may transfer data to countries with adequate privacy protections or under specific contractual safeguards. These transfers occur only when necessary for service provision and always include appropriate security measures.
Cross-Border Transfer Safeguards
- Standard contractual clauses with international service providers
- Regular audits of international partners' security practices
- Data minimization — only necessary data crosses borders
- Encryption during all international data transmission
Privacy Inquiries and Contact
Questions about this privacy policy or how we handle your data? We're here to help. Our privacy team responds to all inquiries within two business days.
Email: info@sorinavexlo.com
Phone: +61410316644
Mail: sorinavexlo
Privacy Officer
6 Alamein St, Bundaberg, QLD, 4670, Australia
For complaints about privacy practices, you may also contact the Office of the Australian Information Commissioner at oaic.gov.au